What do I need to do to book a car?
Your car reservation, www.apprentacar.com.tr after completing the selections related to your reservation on the homepage, you can do it using your Visa/Mastercard/Amex credit cards. In addition, you can also make your reservation via the phone number +90 224 234 0 555.
How can I take delivery of my reserved car?
www.apprentacar.com.tr for your reservation that you have made through it, it is enough to go to our office with your reservation information. Do not forget to have your driver's license and credit card with you.
What is the Extra Assurance package? Why should I get extra reassurance?
In order to benefit from the additional assurance packages of our guests who have made their reservation, they can benefit from the additional assurance packages by calling +90 224 234 0 555 before the rental or by requesting them from our offices during the rental. Additional assurance packages cannot be added to your contract after the rental is made and the vehicle is received.
| Additional Coverage Packages | Package Coverage |
| Mini Package | The right to cover material damages up to 6.000 TL with a declaration without a report in case of damage to the vehicle + Tire/Glass |
| Gold Package | The right to cover material damages up to 6.000 TL with a declaration without a report in case of damage to the vehicle + Tire/Glass + OFL |
| Platinum Package | The right to cover material damages up to 8.500 TL with a declaration without a report in case of damage to the vehicle + OFL + Single Accident + Cancellation Protection |
| Tire/Glass Insurance B Class | |
| Tire/Glass Insurance C Class | The responsibility for the cost of damage to the tires or windows not covered by the standard comprehensive insurance of the vehicle is guaranteed by tire and glass insurance for one item |
| Tire/Glass Insurance D Class and Over | |
| K1 Package B Class | |
| K1 Package C Class | During the rental, it allows you to increase your total limit by 500 km |
| K1 Package D Class and Over | |
| K2 Package B Class | |
| K2 Package C Class | During the rental, it allows you to increase your total limit by 1.000 km |
| K2 Package D Class and Over | |
| Cancellation Protection | It allows free cancellation 1 hour before the reservation time or in case of early return. |
| Single Accident | It provides financial protection for you and your family in accidents that we do not want to happen to you. It guarantees the driver and passengers in the vehicle within a limit of 20,000 TL |
| OFL (Optional Financial Liability) | In addition to compulsory financial liability insurance, it is an insurance product that provides coverage of 2,000,000 TL against third parties |
| Additional Driver | It allows the vehicle to be used by another person other than the lessee. |
| Young Driver | It is an insurance product that allows the lowering of the age/driver's license limit for the vehicle. |
I had a car accident, what should I do?
Depending on the manner of occurrence of the accident, the procedures that our guests must follow vary. However, under any circumstances, our guests are required to provide information by contacting the authorized persons on our line +90 224 234 0 555. In case our guests are hit by a standing vehicle or our vehicle is hit by third parties while our vehicle is parked; accident, theft and alcohol detection reports should be obtained by contacting the nearest police or gendarmerie station without changing the location of the vehicle. In case of collision; if there is at least one of the cases of driving a motor vehicle without a driver's license, the driver is under age, alcohol or mental health suspicion of the driver, one of the vehicles involved in the accident belongs to public institutions, damage to items belonging to public institutions, damage to items belonging only to third parties, one of the vehicles involved in the accident does not have traffic insurance, the accident resulted in death or bodily harm, accident, theft and alcohol detection reports should be obtained by contacting the nearest police or gendarmerie station without changing the location of the vehicle. If none of the above-mentioned substances occurred in the event of a collision, our guests are required to keep a Material Damage Accident Detection Report according to the manner of occurrence of the accident.
